Website Terms of Use

Last updated: Oct 2023

Agreement to Terms of Use

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Merlin Vet Export’s relationship with you in relation to this website.

The term ‘Merlin Vet Export’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Pinnaclehill Industrial Estate, 2/3 Carlaw Road, Kelso, United Kingdom, TD5 8AS. Our company registration number is SC452047. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • We will only supply pharmaceuticals to registered veterinary surgeons or pharmaceutical wholesalers and reserve the right to request evidence and proof of registration. We reserve the right to refuse to supply.
  • Shipping is an additional charge levied on each order under £200 in value (ex VAT).
  • Products requiring specific storage in transit (ie temperature controlled items) can be shipped but this is done at the receiver’s risk, temperature monitoring devices are available at an extra charge.
  • You may not create a link to this website from another website or document without Merlin Vet Export’s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the Law of Scotland.
  • Shipments must be paid for prior to dispatch unless account terms have been agreed.
  • Prices are subject to change at any point in line with manufacturer and supplier fluctuations, while we try to be as accurate and up to date as possible the displayed prices are NOT a guarantee of the actual invoice price – any difference in price on orders placed via the website will be flagged to the client and approved prior to the order shipping.
  • Shelf life on products is variable, we ask for client approval if the products have less than 9 months expiry at the time of ordering.

Feedback and Information

Any feedback you provide at this site shall be deemed to be non-confidential. Merlin Vet shall be free to use such information on an unrestricted basis.

The information contained in this web site is subject to change without notice.
Copyright © 2023 Merlin Vet Export. All rights reserved.
MerlinVet, Pinnaclehill Industrial Estate, 2/3 Carlaw Road, Kelso, United Kingdom, TD5 8AS.