Shipping and Returns

Agreement

• Shipping within mainland UK is FOC on orders over £200 (ex VAT), charges will be made for remote service areas as per DHL & UPS rates.
• Larger, bulky orders – pallet rates will be charged accordingly, quotes are available.
• All returns must be requested by phone or email and approved.
• Any damages must be reported within 48hrs of delivery.
• Refrigerated goods will be packaged in specific temperature controlled boxes at a small additional shipping charge.
• Products in transit are not covered by any additional insurance policy over, should you wish to insure your shipment please let us know and an additional charge will be added.
• In the event of stock shortages beyond our control we reserve the right to refund but do not undertake to complete the order.